These terms and conditions govern your use of JeetCity Casino (“the Casino”, “we”, “us”, “our”) operated by Dama N.V., a company registered and established under the laws of Curacao. By accessing our website at jeet-city.com.co or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.
The Casino operates under license #8048/JAZ2020-13 issued by the Curacao Gaming Control Board. Our services are available to players who are at least 18 years of age and legally permitted to participate in online gambling activities in their jurisdiction. It is your responsibility to ensure that your use of our services complies with all applicable laws and regulations in your country of residence.
To use our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
We require all players to complete our Know Your Customer (KYC) verification process before making withdrawals. This process may require you to provide government-issued identification documents, proof of address, and proof of payment method ownership. We reserve the right to request additional documentation at any time to verify your identity and comply with regulatory requirements.
Each player is permitted only one account. Creating multiple accounts will result in the closure of all accounts and forfeiture of any funds or winnings. You must not allow any other person to use your account or access our services through your account.
We accept deposits through various payment methods including credit cards, e-wallets, bank transfers, and cryptocurrencies. The minimum deposit amount is AU$20-30 depending on your chosen payment method. All deposits are processed instantly for most payment methods, allowing you to begin playing immediately upon successful transaction completion.
Withdrawal requests are subject to verification procedures and processing times. The minimum withdrawal amount is AU$30-50 depending on your chosen method. We enforce daily withdrawal limits of AU$5,000, weekly limits of AU$10,000, and monthly limits of AU$30,000. All deposits must be wagered at least three times before requesting a withdrawal to comply with anti-money laundering regulations.
Withdrawal processing takes up to 48 hours for approval. Once approved, e-wallets and cryptocurrencies provide payouts within 0-1 hours, while bank transfers may take 5-7 business days. We reserve the right to request additional verification documents before processing any withdrawal request.
Our bonus offers are subject to specific terms and conditions that must be met before any winnings can be withdrawn. All casino bonuses carry wagering requirements of 40x the bonus plus deposit amount unless otherwise specified. Wagering requirements must be completed within the specified timeframe, typically 5 days from bonus activation.
Only one active bonus per account is permitted at any time. Bonus funds cannot be withdrawn until wagering requirements are fully met. Different games contribute differently toward wagering requirements, with pokies typically contributing 100% while table games may have lower contribution rates. We reserve the right to void bonuses and associated winnings if terms are not met or if fraudulent activity is suspected.
Promotional offers may be subject to country restrictions, maximum bet limits during bonus play, and other specific conditions outlined in the individual promotion terms. We reserve the right to modify or cancel any promotion at any time without prior notice.
All games available on our platform use certified Random Number Generation (RNG) technology to ensure fair and random outcomes. Game rules, paytables, and return-to-player (RTP) percentages are available within each game or upon request. We do not guarantee any specific outcomes or winnings from gameplay.
Any attempt to manipulate games, exploit software vulnerabilities, or engage in fraudulent activity will result in immediate account closure and forfeiture of funds. We monitor all gameplay for irregular patterns and reserve the right to investigate suspicious activity. Collusion between players in multiplayer games is strictly prohibited.
Technical malfunctions, including but not limited to software errors, hardware failures, or communication disruptions, may void affected game rounds and bets. In such cases, we will endeavor to restore accounts to their pre-malfunction state or provide appropriate compensation at our discretion.
We are committed to promoting responsible gambling and providing tools to help players maintain control over their gaming activities. We offer various responsible gambling tools including deposit limits, loss limits, session time limits, and self-exclusion options. These tools can be accessed through your account settings or by contacting customer support.
If you believe you may have a gambling problem, we encourage you to seek help from professional organizations such as Gambling Help Online or contact our customer support team for assistance with account restrictions. Self-exclusion periods can be set for various durations, and during this time, you will not be able to access your account or our services.
We reserve the right to close accounts or restrict access if we believe a player may be experiencing gambling-related harm. We may also implement additional verification procedures or cooling-off periods if irregular gambling patterns are detected.
We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws. Your personal information is used solely for account management, transaction processing, regulatory compliance, and providing customer support. We implement advanced security measures including SSL encryption with TLS 1.3 technology to protect your data.
We may share your information with third-party service providers, payment processors, and regulatory authorities as required for business operations and legal compliance. We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
You have the right to access, correct, or delete your personal information in accordance with applicable laws. Contact our customer support team to exercise these rights or for any privacy-related inquiries.
The following activities are strictly prohibited and may result in account closure and forfeiture of funds:
We reserve the right to investigate any suspected violations and take appropriate action including account closure, withholding of funds, and reporting to relevant authorities.
All content on our website, including but not limited to software, games, graphics, logos, text, and audio-visual materials, is protected by intellectual property laws and belongs to us or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal entertainment purposes only.
You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content from our website without express written permission. Any unauthorized use of our intellectual property may result in legal action and account termination.
Our liability to you is limited to the amount of funds in your account at the time of any incident. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. We do not guarantee uninterrupted or error-free service and are not liable for technical issues beyond our reasonable control.
We are not responsible for any losses resulting from your failure to protect your account credentials, comply with these terms, or any actions taken by third parties. Your use of our services is at your own risk, and we provide our services on an “as is” basis without warranties of any kind.
Any disputes arising from your use of our services should first be addressed through our customer support team at [email protected]. We will make reasonable efforts to resolve disputes amicably and in good faith. If a dispute cannot be resolved through customer support, it may be escalated to our management team for further review.
These terms and conditions are governed by the laws of Curacao, and any legal proceedings must be conducted in the appropriate courts of Curacao. By using our services, you consent to the jurisdiction of Curacao courts for any legal matters related to these terms.
We reserve the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed of any updates. Continued use of our services after changes have been posted constitutes acceptance of the modified terms.
If you do not agree with any changes to these terms, you must discontinue use of our services and may close your account by contacting customer support. We will process any pending withdrawals in accordance with the terms in effect at the time of your withdrawal request.
If you have any questions about these terms and conditions or need assistance with any aspect of our services, please contact our customer support team:
Our customer support team is available around the clock to assist with account-related inquiries, technical issues, and general questions about our services. We strive to respond to all inquiries promptly and provide comprehensive assistance to ensure the best possible gaming experience.
